Hiring For NYC Regional Manager
The Retail division of Gimme! Coffee is currently seeking a Regional Manager to provide operational oversight and cultivate coffee skills for our NYC cafes and employees. The NYC Regional Manager will lead a portfolio of stores. The ideal candidate for this position will be a proven, mature, coffee geek extraordinaire with excellent management, leadership, and organizational skils.
Through coaching and development of the NYC Retail Managers the Regional Manager will set direction, drive financial and sales goals, grow new retail business, and hold each cafe accountable to all Gimme! Coffee standards for espresso driven, quality obsessed beverage, and consistently exceptional customer service.
Essential duties of the NYC Regional Manager include but are not limited to:
- Organize, training events and continuing eduation programs for baristas, retail managers, and other company and community members
- Oversee training; development and support directly to baristas and retail managers in drink making, customer service and coffee knowledge
- Facilitate deployment and evaluation of retail policies, policy updates, and promotions
- Develop the store management team within the region to deliver a consistently exceptional customer experience in all cafes
- Plan, identify, communicate, and delegate key responsibilities and practices to the store management team to ensure smooth flow of operations within the region
- Routinely broadcast ideas and information company wide using all internal communication systems as directed by supervisor
- Positively and comfortably handle and prioritize multiple tasks in a fast paced, changing environment requiring self motivation and focused attention to detail
- Work cross functionally with all core areas of Gimme! Coffee's senior management team including Production, Roasting, Wholesale, Human Respoureces, Design and Communications, Finanace, and Equipment and Facilities.
- Constantly assess menu and merchandise offering looking for ways to change, improve, and sell
- Ability to articulate and represent Gimme! Coffee and Retail Department to relevent groups
- Plan and facilitate public cuppings
Gimme! Coffee offers a competitive compensation and benefits package and a collaborative work environment. The right candidate will join a progressive and evolving corporate culture. Gimme! Coffee is an Equal Opportuinty Employer.
Serious inquiries only to: HR@gimmecoffee.com by 5pm April 23, 2010
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Christopher Apr 8, 2010 – 2:49 PM
The only thing I saw in this was "Plan and facilitate public cuppings" and I got excited!